They come in with an initial quote and tell you that the less you give them and the least amount of heavy items you transport will lessen your final bill. So I went and sold many of my belongings to lower the final cost. Not the case at all, got charged for 900 pounds over what I actually transported, and when I contacted the office to discuss the invoice, after getting transferred to multiple people not one person was able to justify the charges nor explain why. I proceeded with emailing customer service since no one from the local office was getting back to me, and customer service never even replied to my e-mail…weeks later still have not heard back.
Not to mention they wait until 3 hours before your shipment is delivered to send you your final bill which gives you barely any notice to come up with payment especially seeing as it was much higher than expected. I feel like they take advantage of the fact that you literally have your hands tied if you want your shipment handed over while the driver is standing in your driveway, knowing you have no choice to pay whatever the amount is. Will not be using them again in the future.

Called Atlas on short notice and they dispatched a truck that was returning from NY to NJ to move the contents of our home of 27 years to VA. The movers were outstanding and spent a weekend packing and loading our goods then trucking them to our VA rental and unloading them into our rental. Best possible customer service and the price was reasonable for what was done. Used them again when we moved out of our rental to our new home 2 years later. Highly recommended.

The best movers I have ever worked with! Good communication, fast efficient and friendly. Highly recommend!! They treated my valuables and antiques with the utmost respect. Hire them. You will not be sorry.