Bekins Van Lines are based in Indianapolis IN. Their services cover 95% of the United States, so wherever you’re coming from and wherever you’re going — you can trust our team of moving experts to get the job done. Bekins is one of the oldest and most trusted moving companies in the United States.
Bekins Van Lines
Verified Company Reviews
Move from AZ to WA State
The packers were outstanding in Arizona. Had much precious glass, mirrors, lamps and paintings and none was broken or damaged. Crew loading was also exceptional as was driver who took it the whole way. Rec’d load when they said they would deliver and accomodated a day delay to suit me. Crew unloading were very hardworking and competent. Some of the wrapped furniture had rub damage but not bad. They did break the leg on a dresser and it probably cannot be repaired. They put a screw in it to hold it on which is unattractive but functional. A piece of veneer was also torn off in a wrapped cabinet. I do not consider most of the damage unmanageable except for the leg on the dresser. All in all, while not a perfect move, it was a good one.
Deceptive Business Practices
E hired Bekins based on their good faith estimate for our move. This estimate was given in our home after a thorough inspection of our possessions. Bekins sent 2 people to pack our 5 bedroom home, one of whom changed daily and was often their FIRST DAY ON THE JOB. THE PACKING WAS SHODDY AND THEY STAYED AT OUR HOME TILL 11PM the night before the move. STILL DID NOT REALLY COMPLETE THE JOB. The loaders and my family were still packing the morning the truck arrived.
Upon arrival at our new home we were told that the amount would be 40 PERCENT MORE and that we had to pay at least 10 percent of that ON THE SPOT or our items would not be unloaded. I contacted Bekins for weeks trying to resolve this financial dispute, and when I finally received a callback, they said since it is not a binding estimate we had to pay what they claimed we owed. I have spent months in dispute with them only to end up paying almost 30 percent more than quoted. DO NOT HIRE THIS COMPANY. THEY ENGAGE IN DECEPTIVE TRADE PRACTICES AND YOU WILL HAVE NO RECOURSE OTHER THAN A LAWSUIT. Save yourself the hassle and lies and find a reputable mover.
I moved from WA state to Ohio ($29,000). Half the crew didn’t show and I had to leave the day before they even finished as I had prepaid all my hotel reservations. The overflow delivery was 3 weeks later. Several expensive antiques were damaged. I documented and took pictures of broken/shattered items. I did not receive any reimbursement on ‘high value’ stickers boxes as there is a disclaimer which reads, “all items containing the contents listed above have been opened and I certify and acknowledge receipt of the above items .. and arrived safely in same condition as at origin.” WHAT A SCAM! I would never recommend this company. Totally disgusted with their ripoff tactics. My $4400 claim resulted in a $1293 reimbursement.
None Better in Illinois..
Bekins/Boerman’s Van Lines, out of Woodridge, Illinois is fantastic!! I have used their services twice, the second time for an interstate move from Illinois to Arkansas, and both time I was VERY pleased with their services. I used the services of their free in home estimator, Mr. Joe Hagemaster, and his estimate was dead on, not a penny more, as opposed to the on line estimator that is so very imprecise. I even trusted them to carry my brand new Jeep Renegade, and they delivered it without a mark on it!! Excellent estimate, flexible scheduling, great communication, perfect and timely delivery..and every employee, from the estimator, to the drivers, and of course the loaders and unloaders, were kind, courteous, and VERY professional!! Every question I asked was answered precisely (and I ask a LOT of questions!!) and truthfully. I don’t go out of my way to leave reviews very often, but when I experience top notch service, I want others to have the opportunity to experience the same. If you need to moving services in the state of Illinois, or an interstate move FROM Illinois, I HIGHLY recommend Bekins/Boerman’s Van Lines out of Woodridge, Illinois. I have used other moving services in the past, but NONE can compare to the quality and professionalism of Bekins/Boerman’s from Woodridge, Illinois. :).
The worst company - they don't care about your belongings
I was quoted one price but was charged an extra $1200 that I have been requesting a breakdown of the additional charge with NO success.
I had their men pack my TV’s and paintings. My 65″ TV was damaged beyond repair and they loss an oil painting as well as full size fox statue, brass towel holder. They damaged my dining room table and chairs, a large mirror. They total me my 65″ TV weights 15 lbs. I sent them information that it weighed 75 lbs. It made no difference they wanted to pay me $9 for my 65″ TV in other words .60 cents x 15 lbs = $9.
They sent me a check for settlement in full in the amount of $213.60 in which I did not accept.
They do not send anyone concerning your claim. You do all the work and they think you are going to settle for little or nothing.
I have someone’s 50″ TV and a pressure cooker, which they said no one has claimed.
It’s cheaper for them to pay .60 cent per lb. then to find the rightful owner because they would have to pick up the item and deliver it to the correct owner.
I have asks for name and contact information for the owners who were on the same moving van with my belongs. I want to call and ask if they are missing a 50″ TV. I know they won’t.
I have written the Corp headquarters twice it’s the only way to get some reply from their claims department. They don’t want to answer and questions they just want a quick settlement.