George Moving & Storage has over 40 years of experience as Pittsburgh movers who also serve the surrounding area, and parts of Eastern Ohio and Northern West Virginia. They can execute local, long distance and international residential and commercial moves with the time and cost-efficiency you expect from your Pennsylvania relocation specialists. They also offer many storage and warehousing options to accommodate any amount of your household or commercial goods.
George Moving and Storage
Verified Company Reviews
I do not recommend this company
This company was to pick up a damaged mattress that we purchased from Costco which was to be a return to Costco. I did nt hire them. I had no choice in them picking up the mattress from my home.
I received a call from George Moving and Storage with a date for pick up. The pick up was confirmed. In the next 2 days, I received 3 emails, 3 texts, 3 more calls all to just confirm what I had already confirmed 2 days prior. Apparantly this company does not update their information and deems it necessary to contact a person repeatedly.
When I spoke to the company scheduler, we discussed that since there is a PANDEMIC going on, the people who would come in my home would WEAR MASKS, and would wear booties on their shoes.
When the movers arrived, 10 min early, in a Enterprise rental truck, NOT a company truck, one of the movers wanted to come in my home WITHOUT A MASK ON!
I asked him where his mask was. His expression said it all. He looked at me like oh geez…
He went to get a mask from the truck. The second mover had to be told by me to put his mask on correctly.
THEY HAD NO SHOE COVERS.
I had to allow them to take their shoes off to come in and remove the mattress! How gross! I DON’T KNOW THESE PEOPLE!
I called the moving company following the incident.
The scheduler actually said to me explaining the behavior “well I can’t ride in the truck with them”! “I wrote masks and booties on the paper.”
Then, she actually asked ME who they were? Me. How would I know? They are her employees!
Were they contracted out and that’s why she had no clue?
I didn’t even get an apology.
All I received was a smart ass attitude.
I DO NOT RECOMMEND ALLOWING THEIR EMPLOYEES IN YOUR HOME.
I should have refused them entrance to my home.
Did not meet the expectations of a professional moving service. damaged pieces of furniture during the move, charged almost double the original agreement… so called “add ons”.
Disappointed in the level of service
Really wish I had seen prior reviews before working with this company affiliated with my employer. I moved last year and the message below (sent directly to the company’s leadership) described my largely negative experience.
I have to say that I am a bit disappointed that despite my request for this vehicle shipment back on June 29th and multiple follow-up calls/emails we were still unable to deliver my vehicle at the requested date. I understand moving and scheduling is challenging but my overall experience with your company has not been positive and I plan to leave a review stating this. Along with the inability to deliver my vehicle on time, multiple issues came up with my move including:
– inconsistent information regarding which movers would arrive at my apartment and when,
– movers subsequently arriving 4 hours late on the moving date,
– delivery of my apartment 4 days beyond the expected date of delivery,
– multiple lost items during the move / storage, and
– incorrect spelling of my name on nearly every itinerary I received
Again, I understand the challenges involved with moving but what has been especially frustrating is the way each issue has been handled in a matter-of-fact, unapologetic nature, including in the email you sent below. This level of professionalism does not seem consistent with the customer service I would expect to receive from a family-owned company that has been serving Pittsburgh for 40 years. I hope that if the university continues to work with your company that my future colleagues have a more positive experience.