Glen Ellyn Storage Corporation

Rated 3.8 out of 5
3.8 out of 5 stars (based on 11 reviews)
Rated 3.8 out of 5
3.8 out of 5 stars (based on 11 reviews)

Company Summary

Glen Ellyn Storage Corporation has been moving families, offices, products and trade shows since 1933. They are an agent for Mayflower Transit LLC with three locations.

Glen Ellyn Storage has won numerous awards, including the President’s Choice Award, Mayflower’s highest designation and The Customer Choice Award.

Review Summary

3.8
Rated 3.8 out of 5
3.8 out of 5 stars (based on 11 reviews)
Excellent64%
Very good9%
Average0%
Poor0%
Terrible27%

Verified Company Reviews

The movers were great!

Rated 5 out of 5
September 3, 2019

They were very polite and friendly! They tried to make it as less stressful as possible. And we all know how stressful moving is! They moved quick, but also took good care of our belongings! Also the people in the office are great too!! It made my day today when Kim called to see how everything went! I have never had that from other movers. I would definitely use them again and recommend them again!

Gwen

Great job!

Rated 5 out of 5
August 6, 2019

The movers were friendly and very quick. They handled everything with care, especially some very large and difficult piece items. We would definitely use the company again. The staff kept in contact and called during the move to see how everything was going and the next day to make sure everything went well.

Jennifer S.

Unacceptable

Rated 1 out of 5
July 22, 2019

Back in mid to late April Glen Ellyn Storage Corp (**** *****’s delivery company), delivered and installed a brand new ********** Dishwasher in our home. At the time of installation, everything seemed to run smoothly with no issues. At the time of installation, the installers did not show me the back side of the dishwasher prior to its’ installation. Fast forward nearly three months and we have come to find that the dishwasher that was installed was damaged in the back and had been leaking, causing damage to our cabinetry, hardwood flooring, subfloor, and leaked onto an entertainment center in our basement. We purchased this dishwasher to make our lives easier with our newborn son. We opened an insurance claim through **** ***** who forwarded all the information to Glen Ellyn and their representative, Brian ********. Mr. ******** and I had a conversation about the situation, shared our experience, and I forwarded him the documentation I had received from ******* Factory Service (**********’s service company they sent out). Their determination without any further investigation aside from a phone conversation with me, was that the tub was cracked (******* Factory Service’s discovery of the damage when they looked at the dishwasher) and it must have happened outside of the hands of Glen Ellyn. They didn’t even send anyone out to view the damage or look at the dishwasher. They literally just had a phone conversation with me, had me do all their legwork, wasted a week of my time waiting to hear back, only to be told that based on our phone conversation, they cannot be held liable for the damages done to our home. This is beyond unacceptable.

anonymous

Thank you!

Rated 5 out of 5
April 9, 2019

Movers were very efficient, polite and friendly They were very helpful and willing to go extra step to please.

Donna P.

DO NOT USE THIS COMPANY.

Rated 1 out of 5
March 28, 2019

We purchased a washer and dryer unit from **** ***** (total cost $4500) and this company was contracted out to install. Do not hire this Company, They installed the wrong dryer vent on my high capacity dryer (I have pictures to prove it) and also dented the unit in the first install (this was replaced). We also had a third party professional confirm the incorrect installation. After 2 years, due to the wrong dryer vent being installed my dryer caught on fire. Luckily we were home and immediately attended to the issue. As a consumer we purchased a brand new washer and dryer from **** *****, five year warranty, Glen Ellyn installed wrong vent and needless to say not one of these companies offered any help to replace the item which was not my fault they installed it incorrectly. This company is so unprofessional and I will never recommend it to anyone. We ended up buying a new dryer ($1800) 2 years later and we paid for the full expense.

Russ M

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Company Details

Website:

Company Address:

465 E. Fullerton, Carol Stream, IL, USA

Phone:

(630) 543-0500
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