Highland Moving & Storage

Rated 4 out of 5
4 out of 5 stars (based on 5 reviews)
Rated 4 out of 5
4 out of 5 stars (based on 5 reviews)

Company Summary

Trusted Vancouver Moving Company since 1969. Highland Moving & Storage is one of the biggest moving companies in Western Canada, as they continuously strive to provide exceptional customer service and a seamless moving experience for clients.  

They offer moving service in the Metro Vancouver area including Burnaby, Coquitlam, Delta, Langley, New Westminster, the North Shore, Maple Ridge, Richmond, Surrey, Vancouver, White Rock and Abbotsford.

Review Summary

Rated 4 out of 5
4 out of 5 stars (based on 5 reviews)
Very good20%

Verified Company Reviews

Long distance move to Quebec

Rated 5 out of 5
November 29, 2020

Highland movers and packers were very professional, very friendly and did an excellent job. The items arrived and were delivered in a similar manner.

Ken G.


Rated 5 out of 5
November 25, 2020

My recent move from Maple Ridge to Salmon Arm was an unqualified success. You and Miranda were always quick to respond to my questions (and anxieties). The men who loaded my possessions at Maple Ridge, and those who did the unloading in Salmon Arm were cheerful and competent, even when they were dealing with my two heavy motorcycles. I will not hesitate to use Highland again for any other moves that I may wish to make in the future.


Problem with product and services

Rated 1 out of 5
September 28, 2020

Highland Moving moved us from our (two-bedroom plus small office and garage) house in Vancouver to Vancouver Island at the beginning of September. After a ******** tour of our house, the company gave us an estimate based on a total shipment weight of 9000lb. When they arrived at our new house with our goods, however, they told us the shipment had been 11000 lbs. This meant an increase in the bill from about $5012 to over $6133. I was briefly shown but not given a copy of the weigh bill that was supposed to prove the higher weight; the bill of lading I did receive has a section (left blank) for “Weight of Shipment” and says “weight tickets attached” although there were none attached. When I complained about a final bill that was more than 20% higher than the estimate I was given, Highland staff gave various reasons (the crew said there were more boxes in our storage unit than we had said – but they did not see the storage locker boxes separately from the rest of the shipment so could not have made that assessment; that we had a lot of books – but the estimator was shown all our bookcases and would have included those in her estimate; it would take over 60 more boxes of books (more than double all the books I own) to account for an extra 2000 lb; and that things were already in boxes when the Highland estimator looked at our house on **** **** and there fore could not estimate well – but we had done much packing at that point). As none of these excuses seem based in fact I find it hard to trust the honesty of the final bill. In addition, we had also made an effort to reduce the number of things we were taking with us after we received the estimate, and I was actually expecting a final bill lower than the estimate. The final bill also included a calculation error in the first line which resulted in an overcharge of $215.52 in that line item alone, and a higher cost for insurance than I approved initially. Highland has offered to reimburse me for that extra insurance expense but has not acknowledged my concerns about an unprofessional estimate of weight which saddled me with a final bill significantly higher than the estimate. Had my shipment been estimated at 11000lb in the beginning I would never have chosen Highland as that put it a couple of thousand dollars higher than all the other estimates I received. While there were other problems with the move, including damaged furniture and an injured worker, these do not have an effect on my request for a billing adjustment. The crew themselves were good; my concern is with the billing and the estimator.


Great service and Team

Rated 4 out of 5
September 15, 2020

Very good service and moving team.


Wonderful move

Rated 5 out of 5
August 31, 2020

Wow, we had a wonderful move thanks to Highland Van & Storage. The three young guys (Kevin, Ed and sorry can’t remember the other guy’s name) arrived on time ready to work, we were so impressed with how quick, efficient and enthusiastic they were. The move went so well and they even spent time putting the bed frame together, all within the minimum hours required for the move. We would highly recommend Highland movers and would use them again.

Alice K

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Company Details


Company Address:

8238 Swenson Way Delta, BC Canada



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